Support

Enterprise Customers (Self-Hosted)

• Mattermost Support service levels and support response times
• Opening a Support Ticket for Self-Managed Deployments
• Accessing the Mattermost Support Portal
• How to Use the Mattermost Support Package Feature (Self-Hosted)
• Could not create foreign key: Error 1142: REFERENCES command denied
• How do deactivated users affect my license?

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Cloud Customers

• How do I change my credit card on file in Mattermost Cloud?
• How to permanently delete a user in Mattermost cloud workspace
• Mattermost Plugin Marketplace List as of April 5th, 2022

End Users

• I Forgot My Mattermost Password

Mattermost Developer Resources

• Support for Developers