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Mattermost Knowledge Base
Support
Support
Support eligibility and ticket processes.
General
Selecting the Right Support Priority
Opening a Support Ticket for Self-Managed Deployments
Access the Mattermost Support Portal
Agents Page Shows Upgrade Wall on Professional License (Agents Plugin v2.1.0–v2.2.0)
How to Disable Direct Messages and Group Messages on Mattermost
Resolving "Request URI Too Long (414)" Error During SSO Login
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End Users
How to Collect Logs for MSI Installation Issues
How to Enable and Collect Debug Logs in the Mattermost Desktop App
I Can't Login to Mattermost
Boards Plugin in Maintenance Mode
Mattermost language support is product dependent
I Forgot My Mattermost Password
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Can't login, AD/LDAP setup, Server troubleshooting