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Mattermost Knowledge Base
Self-Managed
Self-Managed
Troubleshooting for on-prem deployments.
General
Fixing "Server Not Found" Error in Mattermost
Getting Help with Your Mattermost User Account
System console still displays old license after uploading a new one
Mattermost GPG Key Expired
Message reminders not triggering as expected
Opening Mattermost links in the Desktop App via URI links
See all 15 articles
CLI & MMCTL
Troubleshooting Guide: Delays in Managing Personal Access Tokens in Mattermost
Delete old archived channels
Licensing
Eligibility for Mattermost Staging/Testing Licenses
How to Resolve the "Invalid Signature" Error in Mattermost when requesting a Trial License
Updating a Mattermost Enterprise License
Infrastructure and Monitoring
Configuring a Socket-Based Database Connection for Mattermost (Self-Managed)
Resolving Insufficient Permission Error When Deleting an AWS OpenSearch Index
Resolving Image Display Issues in Mattermost Due to Image Proxy Setting
Resolving Missing Job Execution Server in High Availability Screen
Upgrading Mattermost from an Older Release
Overcoming IP address hardcoding related Misconfiguration in AWS RDS HA setup
See all 18 articles
AD and LDAP Integration
Using ldapsearch
LDAP Deactivates Users Unexpectedly
LDAP or SAML Error: "A user with this username already exists"
Error After Upgrade: SAML Missing the NameID Element
Plugins
Handling CSRF Header Check Issues
Playbooks: Can't start new runs
Plugins missing from the System Console (Self-Hosted)
Installing a Plugin Failed with 'Received Invalid Response from the Server'
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Can't login, AD/LDAP setup, Server troubleshooting