Mobile & Desktop Apps

Web App

• Mattermost Web App Hangs on the Loading Screen After Upgrade Due to an Outdated Playbooks Plugin
• How to Capture Dev Console Screenshots and Download a HAR File in Google Chrome
• How to Gather a HAR File for Support

Desktop App

• Desktop App Crashes with “Cannot read properties of undefined (reading ‘isDestroyed’)” on Quit or Relaunch
• Mattermost Desktop White Screen with Spinner on Relaunch
• Why Does Scrolling Up Skip Messages in Channels sometimes?
• Resolving Team Visibility Issue After Deletion in Mattermost
• Troubleshooting: 'notificationstate' Addon Error on Linux in Mattermost Desktop App
• Why am I not receiving notifications on new messages in Desktop App?
• See all 9 articles

Mobile App

• Mobile App: Channel Messages Disappear (Blank Channel Syndrome)
• Push Notifications Not Delivering Due to Unsupported MariaDB Backend
• How to Gather Mobile App Logs
• How to send Mobile logs to Mattermost support team ( Android & iOS Applications)
• Enabling and Collecting ADB Logging on Android