If you're experiencing issues with a mobile app and need to collect logs to report a problem, follow these steps to quickly gather and share the necessary information. This method works when at least one server is connected within the app.
Steps to Gather and Share Logs:
- Go to Your Profile
- Open the mobile app.
- Locate and tap your profile picture at the bottom right corner of the home screen.
- Access Settings
- Once in your profile, tap on the Settings option.
- Report a Problem
- In the settings menu, scroll down and tap on Report a Problem.
- Share the Logs
- This action will open the native "share" menu on your device.
- From here, you can choose your preferred method of sharing (e.g., email, messaging apps) to send the logs.
Tips:
- Ensure you have at least one server connected within the app.
- Choose a reliable sharing method that allows the logs to reach the right destination for troubleshooting.
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