Suppressing the Auto-Update Pop-up in the Mattermost Desktop App

Overview

This article provides instructions for IT administrators to suppress the "A new version of Mattermost is available. Update your app now" pop-up notification in the Mattermost Desktop App using Group Policy settings on Windows.

Environment

• Mattermost Desktop App: Version 4.3 or later (installed via MSI installer)

• Operating System: Windows

Problem Description

End-users may receive a notification prompting them to update the Mattermost Desktop App. To maintain centralized control over app updates, IT administrators can disable this notification through Group Policy settings.

Solution

Follow the steps below to suppress the auto-update pop-up.

Steps to Suppress the Auto-Update Pop-up

1. Open the Local Group Policy Editor

• Press Win + R, type gpedit.msc, and press Enter.

2. Navigate to the Group Policy Configuration Path

• Go to:

  • Local Computer Policy → Computer Configuration → Administrative Templates → Mattermost

3. Configure the Group Policy Settings

• Enable the following settings:

  • MattermostDefaultServerList: Add your Mattermost server details to this policy.

  • EnableAutoUpdater: Set this option to Disabled to prevent the automatic update feature and suppress related pop-ups.

4. Apply the Group Policy Changes

• Run the following command in Command Prompt to force the Group Policy update:

  gpupdate /force
  

5. Verify Group Policy Settings To confirm that the Group Policy settings have been applied correctly:

• Open the Registry Editor (regedit).

• Navigate to the following path:

  HKEY_LOCAL_MACHINE\Software\Policies\Mattermost
  

• Ensure the EnableAutoUpdater value is set to 0 (disabled).

For additional verification, use the following command to confirm Group Policy status:

gpresult /scope computer /v

For more details, refer to the Mattermost Group Policy Configuration Guide.

Important Notes

• The EnableAutoUpdater policy only suppresses the pop-up for Windows environments.

• The MSI installer must be used to deploy the Mattermost Desktop App for these Group Policy settings to take effect.

• This method is not applicable for non-Windows users. A feature request has been logged to address this limitation.

Troubleshooting

If the pop-up continues to appear:

• Ensure EnableAutoUpdater is set to Disabled in Group Policy.

• Confirm the Group Policy settings have been applied using the gpresult command:

gpresult /scope computer /v

• Verify registry values match the expected configuration as described above.

If issues persist, consult the Mattermost Desktop App Installation Guide or contact Mattermost Support.