Fixing ghost drafts

Problem

Sometimes users can end up in a state where their sidebar will say they have a draft but when they navigate to the drafts page it says there are no drafts available.

Solution

Desktop:

  1. In the toolbar click View.
  2. In the dropdown select Developer tools Developer tools for current server.
  3. From the open panel, select Application.
  4. Click the arrow next to IndexedDB.
  5. Click the arrow next to localforage.
  6. Select keyvaluepairs.
  7. Above the right panel there will be a stop sign button that says Clear object store when you hover over it. Click the Clear object store button.
  8. Refresh the page.

Chrome:

  1. Go to Mattermost
  2. Look for the vertical ellipsis button, then select More Tools > Developer Tools.
  3. From the open panel, select Application.
  4. Click the arrow next to IndexedDB.
  5. Click the arrow next to localforage.
  6. Select keyvaluepairs.
  7. Above the right panel there will be a stop sign button that says Clear object store when you hover over it. Click the Clear object store button.
  8. Refresh the page.

Firefox:

  1. Select the Firefox menu in the top-right of your browser window, then select More Tools > Web Developer Tools.
  2. The Developer Tools opens as a docked panel at the side or bottom of Firefox. Select the Storage tab.
  3. Click the arrow next to IndexedDB.
  4. Click the arrow next to localforage.
  5. Select keyvaluepairs.
  6. Right click on persist:storage.
  7. Click Delete persist:storage.
  8. Refresh the page.
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