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Mattermost Support is available for paying customers of Mattermost Professional or Enterprise Self-Hosted and Cloud. For more information on support options, please visit:

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We only offer the self-hosted version of Mattermost under the Mattermost Nonprofit program. Self Hosting is a form of running your own website or application by setting up a server and network yourself. Get started at

Organizations applying for a nonprofit license must meet ALL of the following requirements: 1. Be able to provide documentation that establishes a recognized nonprofit status. 2. Have no affiliation with government, academic, commercial, religious, or political entities 3. Be unable to afford a commercial Mattermost license. 4. Be willing to let us use your logo for promotional purposes. 5. Be willing to pay a $250 processing fee for a three-year, Self-hosted Professional license contract for up to 1000 users.

Please don't forget to include the zip code and country.

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