If you’ve worked with the Mattermost Support Team before or have just submitted a ticket then you already have an account with the email address that you would have used.
Customers can self-serve access solved and active tickets in the following way:
- Open a browser to https://mattermost.zendesk.com/
- If this is your first time accessing the Mattermost Support Portal you will need to create an account. Click on Sign-In, then click on one of the following links (ensure you use the same email address used to correspond on any existing tickets):
- Once you are successfully logged in you'll be taken back to the Mattermost Help Center. Click on your profile on the top-right toolbar and choose "My Activities" to see your solved and active tickets.